Last updated: September 11, 2026
Overview
Welcome to Gold Star TCG. The terms "Gold Star TCG," "we," "us," and "our" refer to Gold Star TCG LLC, a Texas limited liability company. The terms "you" and "your" refer to any person who visits, browses, or makes a purchase through our website at goldstar-tcg.com, including all related content, features, tools, products, and services (together, the "Services").
These Terms of Service ("Terms"), together with our Shipping Policy, Refund Policy, and Privacy Policy (which are incorporated into these Terms by reference), govern your use of the Services and all purchases you make from us. Please read them carefully. They include important information about your legal rights, including warranty disclaimers, limitations of liability, and how disputes are resolved.
By visiting the Services or placing an order, you agree to be bound by these Terms and the policies referenced above. If you do not agree, do not use the Services.
If these Terms conflict with our Shipping Policy or Refund Policy on a matter specifically covered by that policy, the specific policy controls.
1. Eligibility and Accounts
1.1 You must be at least 18 years old, or the age of majority in your state of residence, to make a purchase. Minors may use the Services only with the involvement and consent of a parent or legal guardian, who is responsible for all activity and purchases.
1.2 You agree to provide information that is accurate, current, and complete, including your name, email address, billing address, shipping address, and payment information, and to keep it updated.
1.3 You are responsible for keeping your account credentials secure and for all activity under your account. You may not share, sell, or transfer your account. Please notify us immediately at support@goldstar-tcg.com if you believe your account has been accessed without your permission.
1.4 You may not create or use multiple accounts, names, email addresses, or payment methods to get around purchase limits, promotions, or any restriction we have placed on you.
2. Products
2.1 Product descriptions and images
We make every effort to describe and display our products accurately. However, colors and appearance may vary depending on your screen and device settings. Some listings may use stock or representative images rather than a photo of the exact item you will receive, unless the listing states that the photo shows the actual item.
2.2 Authenticity
All products we sell are authentic. If you believe an item you received is not authentic, you must contact us within 48 hours of delivery, before opening any sealed product and before altering the item in any way, so we can review your concern.
2.3 Single cards and condition
Single cards are graded for condition by us in good faith using common industry standards (for example, Near Mint, Lightly Played, Moderately Played, Heavily Played, and Damaged). Condition grading involves judgment, and minor differences of opinion do not make an item "not as described." Condition categories describe general wear and are not a guarantee of any grade a third-party grading company may assign.
2.4 Graded cards
Grades on graded (slabbed) cards are assigned by independent third-party grading companies. We do not guarantee the accuracy of any grade, and we are not responsible for the decisions, policies, or errors of any grading company. Minor surface scratches or scuffs on a grading case are normal and are not considered damage to the card.
2.5 Sealed product and randomized contents
Booster packs, boxes, and other sealed products contain randomized contents. We do not open, search, weigh, or otherwise alter sealed products, and we make no promises about the contents, pull rates, or value of any sealed product. The cards you pull are not a basis for a return, refund, or dispute. Once sealed product is opened, it cannot be returned.
2.6 No affiliation
Gold Star TCG is an independent retailer. We are not affiliated with, endorsed by, or sponsored by the publishers or manufacturers of the trading card games and products we sell. All game names, card names, artwork, logos, and trademarks belong to their respective owners and are used only to identify the products offered for sale.
2.7 Availability and changes
Products are available while supplies last. We may change product descriptions, discontinue products, or change inventory at any time without notice. If an item you ordered turns out to be unavailable, we will notify you and refund the amount paid for that item.
3. Orders
3.1 Order acceptance. When you place an order, you are making an offer to buy. Your order confirmation email confirms that we received your order; it does not mean we accepted it. We may accept, decline, or cancel any order, in whole or in part, for any reason, including suspected fraud, failed payment or address verification, product unavailability, or errors in pricing or product information. If we cancel an order after you have been charged, we will refund the amount charged for the cancelled items.
3.2 Purchase limits. We may limit the quantity of any product that can be purchased per person, household, account, shipping address, billing address, or payment method. We may cancel or reduce orders that exceed posted limits, appear to be placed by resellers, dealers, or distributors, or appear to be placed using automated tools, bots, or multiple accounts.
3.3 Pre-orders. If we offer pre-orders, you understand that release dates are set by the manufacturer and may change. We are not responsible for delays caused by manufacturers or distributors. If our allocation from a distributor is reduced or cancelled, we may cancel all or part of your pre-order and refund you for the cancelled items. Pre-orders are charged at the time the order is placed unless the listing states otherwise.
3.4 Cancellations. Cancellation requests must be sent to support@goldstar-tcg.com. Cancellations and refused or returned packages are subject to the fees described in our Shipping Policy, including a 5% restocking fee and a $9.99 reship fee where applicable.
4. Prices, Payment, and Billing
4.1 All prices are listed in U.S. dollars. Prices, discounts, and promotions may change at any time without notice. The price you pay is the price in effect when your order is placed, as shown in your order confirmation, plus applicable taxes and shipping charges shown at checkout.
4.2 Pricing errors. If a product is listed at an incorrect price or with incorrect information due to a typographical, technical, or other error, we may cancel any order for that product, even after the order has been confirmed or charged, and refund the amount paid.
4.3 You represent and warrant that (a) the payment information you provide is true, correct, and complete; (b) you are authorized to use the payment method you provide; and (c) you will pay all charges incurred, including taxes and shipping.
4.4 We may verify payment and shipping information before shipping, and we may hold or cancel any order that does not pass verification.
4.5 Promotions and discount codes are subject to any terms stated with the promotion, may not be combined unless stated, have no cash value, and may be withdrawn at any time. We may cancel orders or reverse discounts obtained through misuse of a promotion.
5. Shipping and Risk of Loss
5.1 Shipping is governed by our Shipping Policy, which is part of these Terms. Delivery times are estimates only and are not guaranteed.
5.2 Title and risk of loss for products pass to you when we deliver the products to the shipping carrier.
5.3 You are responsible for providing a correct and complete shipping address. Packages that are refused, unclaimed, or returned due to an incorrect address are subject to the fees in our Shipping Policy.
6. Returns and Refunds
6.1 All sales are final except as stated in our Refund Policy and Shipping Policy.
6.2 If an item arrives in a condition materially different from the listing description, you must contact us at support@goldstar-tcg.com within 48 hours of delivery with your order number and clear photos of the item and its packaging. Items must be kept in the same condition and packaging in which they arrived (including sleeves, top loaders, and cases) while we review your claim. Claims made after 48 hours, or for items that have been altered, removed from their protective packaging and handled, or opened, may be denied.
6.3 Approved refunds are issued to the original payment method. Original shipping charges are non-refundable unless the error was ours.
7. Chargebacks and Payment Disputes
7.1 Contact us first. If you have any problem with an order, you agree to contact us at support@goldstar-tcg.com and give us a reasonable opportunity (at least 10 business days) to resolve it before filing a chargeback or payment dispute with your bank, card issuer, or payment provider.
7.2 You acknowledge that these Terms, our Shipping Policy, and our Refund Policy, including all stated fees and the final-sale policy, were available to you and agreed to by you before you completed your purchase.
7.3 We will contest chargebacks and disputes that we believe are invalid, including disputes for orders that tracking shows as delivered, for orders that were refused or unclaimed, for items that match their description, or for fees disclosed in our policies. We may submit to your card issuer or payment provider any information relevant to the dispute, including these Terms, our policies, order and checkout records, IP and device information, tracking and delivery confirmation, photos, and all communications with you.
7.4 If a chargeback or dispute is resolved in our favor, or if you file a chargeback while also keeping the products, we may close your account and refuse future orders, and, to the extent permitted by law, you remain responsible for any amounts owed to us.
8. Intellectual Property
8.1 The Services and their content, including text, graphics, logos, photographs, product photos, descriptions, and the design and arrangement of the Services, are owned by Gold Star TCG or its licensors and are protected by copyright, trademark, and other laws. Trademarks of third parties remain the property of their respective owners.
8.2 You may use the Services only for your personal, non-commercial use in shopping with us. You may not copy, reproduce, scrape, republish, or distribute any content from the Services, including our product photos and descriptions, without our prior written permission.
9. Reviews, Feedback, and User Content
9.1 If you submit reviews, comments, photos, suggestions, or other content ("User Content"), you grant us a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, and display that User Content in any media for any purpose, including marketing, without compensation to you.
9.2 You represent that your User Content is truthful, belongs to you or you have the right to share it, and does not violate any law or the rights of any other person. We may, but are not required to, monitor, edit, or remove any User Content at our discretion.
10. Prohibited Uses
You agree not to use the Services to:
- break any law or regulation;
- commit fraud, including placing orders with stolen or unauthorized payment methods or filing false claims of non-delivery or damage;
- use bots, scripts, scrapers, automated checkout tools, or other automated means to access the Services, monitor inventory, or place orders, except for automated tools that clearly identify themselves and follow any limits we set;
- get around purchase limits, security features, or any restriction we place on your account;
- upload viruses or malicious code, or interfere with the operation or security of the Services;
- impersonate any person or provide false information;
- harass, threaten, or abuse our staff or other customers; or
- collect personal information about other users.
We may suspend or terminate your access to the Services and cancel pending orders if we believe you have violated these Terms.
11. Third-Party Links and Tools
The Services may contain links to or tools provided by third parties. We do not control and are not responsible for third-party websites, tools, products, or services, and your use of them is at your own risk and subject to their terms.
12. Relationship with Shopify
Gold Star TCG is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Gold Star TCG. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Gold Star TCG, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Gold Star TCG.
13. Privacy
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and share your personal information. Because the Services are hosted by Shopify, certain information may also be processed by Shopify under its own privacy policy.
14. Electronic Communications
By placing an order or creating an account, you consent to receive electronic communications from us relating to your orders and account, such as order confirmations, shipping notifications, and responses to support requests. You agree that these communications satisfy any legal requirement that such communications be in writing. Marketing emails are sent only as permitted by law, and you may unsubscribe at any time.
15. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY PRODUCT WILL MEET YOUR EXPECTATIONS OR HOLD OR INCREASE IN VALUE. TRADING CARDS AND COLLECTIBLES ARE NOT INVESTMENTS, AND MARKET PRICES CAN CHANGE AT ANY TIME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
16. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GOLD STAR TCG AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF VALUE, OR LOSS OF DATA, ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES, OR ANY PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES, OR ANY ORDER WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID US FOR THE ORDER GIVING RISE TO THE CLAIM.
17. Indemnification
You agree to indemnify, defend, and hold harmless Gold Star TCG, Shopify, and their respective owners, members, managers, employees, agents, and service providers from any claims, losses, damages, liabilities, and expenses, including reasonable attorneys' fees, arising out of (a) your breach of these Terms or our policies, (b) your violation of any law or the rights of any third party, (c) your User Content, or (d) any fraudulent chargeback, payment dispute, or claim made by you or using your payment information.
18. Force Majeure
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including carrier delays, manufacturer or distributor delays or allocation cuts, natural disasters, severe weather, pandemics, labor disputes, power or internet outages, government actions, or acts of war or terrorism.
19. Dispute Resolution and Governing Law
19.1 Informal resolution. Before filing any claim, you agree to contact us at support@goldstar-tcg.com with a description of your concern and try in good faith to resolve it with us for at least 30 days.
19.2 Governing law. These Terms and any dispute arising out of or related to them, the Services, or any purchase are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.
19.3 Venue. Any claim not resolved informally must be brought exclusively in the state or federal courts located in Harris County, Texas, and you and we consent to the personal jurisdiction of those courts. Either party may instead bring an individual claim in a small claims court with jurisdiction.
19.4 Individual claims only. To the fullest extent permitted by law, you and we agree that any claim will be brought only on an individual basis and not as a plaintiff or class member in any class, collective, or representative action.
19.5 Jury waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS.
20. Termination
We may suspend or terminate your access to the Services, close your account, or cancel pending orders at any time, with or without notice, if we believe you have violated these Terms or engaged in fraud or abuse. You remain responsible for all amounts owed. Sections that by their nature should survive termination, including Sections 6 through 9 and 15 through 22, will survive.
21. General Terms
21.1 Severability. If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full effect.
21.2 No waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
21.3 Entire agreement. These Terms, together with our Shipping Policy, Refund Policy, Privacy Policy, and any terms posted for specific promotions, are the entire agreement between you and us regarding the Services and replace any prior versions or agreements.
21.4 Assignment. You may not assign or transfer these Terms without our written consent. We may assign or transfer these Terms without notice to you.
21.5 Headings. Headings are for convenience only and do not affect the meaning of these Terms.
22. Changes to These Terms
We may update these Terms at any time by posting the revised version on this page and updating the "Last updated" date. Changes apply to orders placed and use of the Services after the updated Terms are posted. Your continued use of the Services after changes are posted means you accept the updated Terms. The Terms in effect at the time you place an order apply to that order.
23. Contact Us
If you have questions about these Terms, please contact us:
Gold Star TCG LLC Spring, Texas Email: support@goldstar-tcg.com